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Ongoing support and feedback

Consistency is key. That’s why we offer ongoing support to your team so that your brand investment is protected and effective. Our team can review your in-house created marketing materials before they go live, provide constructive feedback, and ensure everything aligns with your brand guidelines. Think of us as your brand guardians, always here when you need us.

Support and feedback options

No two companies are the same. That is why we have a number of options for how best to support your team whilst they deploy your brand in-house.

 

Support retainer

Our support retainer gives you ongoing access to our design expertise for a fixed monthly fee. This ensures your team can get timely feedback and assistance whenever needed, without worrying about costs spiralling. The number of hours will be agreed ahead of starting and you can scale your retainer in-line with your needs.

Pay-as-you-go support

For teams that need flexibility, our pay-as-you-go option allows you to access design support only when required. Simply request help as needed and pay per session or feedback request, making it a cost-effective solution for occasional design challenges.

Dedicated channel support

As part of your support retainer, we can be added to your MS Teams or Slack channel which gives you a dedicated feedback channel for submitting your in-house designs. A member of our team will review your visuals and provide feedback within the agreed response times.

Video call support

If your team have a particularly tricky design that they need some advice on, they can book a video call with our designers. This is a helpful way to troubleshoot more complex designs and help your team take the design forwards.

Project handover option

If your team get so far with a design and then are not able to achieve the desired outcomes, they can pass the project to our design team who can get it over the line for you. Our team will charge their design time for this as an additional project on top of your retainer. We are effectively your safety net.

Sherwoods

Modernising a recognisable name in facilities maintenance to create a cohesive modern brand with a proud heritage.

Exeter Heart

Creating a brand identity and user-focused website for a group of leading cardiac consultants based in the South West of England.

Estuary View Windows feature Image
Estuary View

Crafting a brand for new window business with elegant logo, modern website, marketing materials and distinctive vehicle graphics.

“My experience of SPS has only ever been positive. The whole team are really friendly and make you feel that what is important to you is important to them as well. They take a lot of care in making sure they understand what makes the business tick and what hopes and priorities  I have for the business. At no point did I feel rushed or out of the loop. I was given choices and I really felt connected with the final product. It was amazing! I could never have come close to it on my own, and I have now got something I’m really proud of. SPS are worthy of the highest recommendation!”

Stuart Brown, Director of Action for Life

Let's start the conversation

We’d love to set up an initial chat to explore how we could help your team effectively deploy your brand with confidence.

 

    How to find us

    SPS Marketing
    Unit 7 Signal Buildings
    Brunel Road
    Newton Abbot
    TQ12 4FD

    01392 464545